{"id":20526,"date":"2021-08-09T09:53:15","date_gmt":"2021-08-09T07:53:15","guid":{"rendered":"http:\/\/blogs.emuca.com\/nblog\/cat\/uncategorized\/how-to-build-customer-loyalty-and-keep-them-coming-back-to-your-hardware-store\/"},"modified":"2021-08-09T09:56:06","modified_gmt":"2021-08-09T07:56:06","slug":"how-to-build-customer-loyalty-and-keep-them-coming-back-to-your-hardware-store","status":"publish","type":"post","link":"https:\/\/blog.emuca.com\/en\/cat\/trends\/how-to-build-customer-loyalty-and-keep-them-coming-back-to-your-hardware-store\/","title":{"rendered":"How to build customer loyalty and keep them coming back to your hardware store"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"20526\" class=\"elementor elementor-20526 elementor-16035\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4e5b9f74 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4e5b9f74\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1ae606b2\" data-id=\"1ae606b2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-84919f9 elementor-widget elementor-widget-text-editor\" data-id=\"84919f9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Customer loyalty must be one of the main priorities for our business and always be a part of our strategies.<\/p>\n<p>Customers are the core of any company, without them we cannot continue with our activity and, therefore, we must focus on the quality of our products and services in order to achieve their satisfaction and thus build their loyalty.<\/p>\n<p>At Emuca, we will give you a series of tips and ideas so that you know how to build <strong>customer loyalty<\/strong> and get them to come back to your hardware store.<\/p>\n<p>Let\u2019s go!<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6871ee0 elementor-widget elementor-widget-html\" data-id=\"6871ee0\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<!--HubSpot Call-to-Action Code --><span class=\"hs-cta-wrapper\" id=\"hs-cta-wrapper-c8ca91e8-3232-4944-916b-c42adf3eadbd\"><span class=\"hs-cta-node hs-cta-c8ca91e8-3232-4944-916b-c42adf3eadbd\" id=\"hs-cta-c8ca91e8-3232-4944-916b-c42adf3eadbd\"><!--[if lte IE 8]><div id=\"hs-cta-ie-element\"><\/div><![endif]--><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/4071763\/c8ca91e8-3232-4944-916b-c42adf3eadbd\"  target=\"_blank\" ><img fetchpriority=\"high\" decoding=\"async\" class=\"hs-cta-img\" id=\"hs-cta-img-c8ca91e8-3232-4944-916b-c42adf3eadbd\" style=\"border-width:0px;\" height=\"307\" width=\"1137\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/4071763\/c8ca91e8-3232-4944-916b-c42adf3eadbd.png\"  alt=\"Nueva llamada a la acci\u00f3n\"\/><\/a><\/span><script charset=\"utf-8\" src=\"https:\/\/js.hscta.net\/cta\/current.js\"><\/script><script type=\"text\/javascript\"> hbspt.cta.load(4071763, 'c8ca91e8-3232-4944-916b-c42adf3eadbd', {\"region\":\"na1\"}); <\/script><\/span><!-- end HubSpot Call-to-Action Code -->\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-07e0747 elementor-widget elementor-widget-text-editor\" data-id=\"07e0747\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2>What is customer loyalty?<\/h2>\n<p><strong>Customer loyalty<\/strong> is about offering the products or services they are looking for with the quality they expect and, in addition, providing them with such a satisfactory shopping experience that they will not hesitate to return to our business when they need something we offer. In this way, as well as building loyalty with them, they will recommend us to others, so we are also attracting new customers.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e99855 elementor-widget elementor-widget-image\" data-id=\"9e99855\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"512\" height=\"346\" src=\"https:\/\/blog.emuca.com\/wp-content\/uploads\/2021\/05\/herrajes-emuca.jpeg\" class=\"attachment-full size-full wp-image-16045\" alt=\"herrajes-ferreteria\" srcset=\"https:\/\/blog.emuca.com\/wp-content\/uploads\/2021\/05\/herrajes-emuca.jpeg 512w, https:\/\/blog.emuca.com\/wp-content\/uploads\/2021\/05\/herrajes-emuca-300x203.jpeg 300w\" sizes=\"(max-width: 34.9rem) calc(100vw - 2rem), (max-width: 53rem) calc(8 * (100vw \/ 12)), (min-width: 53rem) calc(6 * (100vw \/ 12)), 100vw\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7fb9e6b elementor-widget elementor-widget-text-editor\" data-id=\"7fb9e6b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2>Strategies to build customer loyalty<\/h2>\n<p>There are many strategies that you can implement to <strong>build customer loyalty<\/strong>, including the ones described below:<\/p>\n<ul>\n<li>Improve customer service in terms of information, advice, refunds&#8230; Diligent customer service staff is a big plus in terms of purchase satisfaction<\/li>\n<li>Make it easy for them to find the products they are looking for and, if you do not have them in stock, offer them quick and satisfactory solutions<\/li>\n<li>Continuously track their level of satisfaction with your hardware store<\/li>\n<li>Actively listen to their suggestions for improvement<\/li>\n<li>Activate customer cards that promote discounts, gifts&#8230;<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/www.emuca.co.uk\/blog\/cat\/current-news\/boost-your-hardware-store-through-a-dropshipping-provider\/\">-You may be interested in:<\/a><a href=\"https:\/\/www.emuca.co.uk\/blog\/cat\/current-news\/boost-your-hardware-store-through-a-dropshipping-provider\/\">Boost your Hardware Store through a Dropshipping Provider-<\/a><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>Create unique promotions or discounts that will make them visit your business frequently<\/li>\n<li>Have qualified staff who know how to respond to their needs and solve any doubts or uncertainties that may arise during the purchasing process<\/li>\n<li>Use social media to create a community and transmit the values of your brand<\/li>\n<li>Constantly update your database to maintain fluid communication with your customers<\/li>\n<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e49a42 elementor-widget elementor-widget-video\" data-id=\"9e49a42\" data-element_type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/www.youtube.com\\\/watch?v=_GUlh-uTpUI&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68a5af8 elementor-widget elementor-widget-text-editor\" data-id=\"68a5af8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2>How to get your customers to remember your hardware store<\/h2>\n<p>Competition is always tough, especially in the hardware store sector, so you have to stand out from the competition to make your customers remember your business and increase <strong>customer loyalty<\/strong>.<\/p>\n<p>Here are some ideas to achieve this:<\/p>\n<ul>\n<li>A visible and eye-catching colour<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>Colours are intermingled with emotions and that is precisely why we must know how to use them to our advantage.<\/p>\n<p>Differentiating ourselves with a specific colour will make us relate to it and, therefore, make them remember us.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec06959 elementor-widget elementor-widget-image\" data-id=\"ec06959\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"640\" height=\"409\" src=\"https:\/\/blog.emuca.com\/wp-content\/uploads\/2021\/05\/herramientas-ferreteria-1024x655.jpeg\" class=\"attachment-large size-large wp-image-16053\" alt=\"herramientas-ferreteria-emuca\" srcset=\"https:\/\/blog.emuca.com\/wp-content\/uploads\/2021\/05\/herramientas-ferreteria-1024x655.jpeg 1024w, https:\/\/blog.emuca.com\/wp-content\/uploads\/2021\/05\/herramientas-ferreteria-300x192.jpeg 300w, https:\/\/blog.emuca.com\/wp-content\/uploads\/2021\/05\/herramientas-ferreteria-768x491.jpeg 768w, https:\/\/blog.emuca.com\/wp-content\/uploads\/2021\/05\/herramientas-ferreteria.jpeg 1280w\" sizes=\"(max-width: 34.9rem) calc(100vw - 2rem), (max-width: 53rem) calc(8 * (100vw \/ 12)), (min-width: 53rem) calc(6 * (100vw \/ 12)), 100vw\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a593f1b elementor-widget elementor-widget-text-editor\" data-id=\"a593f1b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h3>The shop window<\/h3>\n<p>The shop window is our cover letter. It is the first thing that customers and non-customers see about us. That is why we must work on it conscientiously and dedicate the time it deserves.<\/p>\n<h3>\u00a0<\/h3>\n<h3>Lighting<\/h3>\n<p>Lighting is another essential factor in our hardware store. It must be of high quality and provide sufficient illumination to ensure the visibility of all the products we offer.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4da4343 elementor-skin-carousel elementor-arrows-yes elementor-pagination-type-bullets elementor-pagination-position-outside elementor-widget elementor-widget-media-carousel\" data-id=\"4da4343\" data-element_type=\"widget\" data-settings=\"{&quot;skin&quot;:&quot;carousel&quot;,&quot;effect&quot;:&quot;slide&quot;,&quot;show_arrows&quot;:&quot;yes&quot;,&quot;pagination&quot;:&quot;bullets&quot;,&quot;speed&quot;:500,&quot;autoplay&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;loop&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;space_between&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;space_between_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;space_between_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]}}\" data-widget_type=\"media-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-swiper\">\n\t\t\t<div class=\"elementor-main-swiper swiper\">\n\t\t\t\t<div class=\"swiper-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-carousel-image\" role=\"img\" aria-label=\"31271.main\" style=\"background-image: url(&#039;https:\/\/blog.emuca.com\/wp-content\/uploads\/2021\/05\/31271.main_.jpg&#039;)\">\n\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-carousel-image\" role=\"img\" aria-label=\"8432393003030.main\" style=\"background-image: url(&#039;https:\/\/blog.emuca.com\/wp-content\/uploads\/2021\/05\/8432393003030.main_.jpg&#039;)\">\n\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-carousel-image\" role=\"img\" aria-label=\"52009.main\" style=\"background-image: url(&#039;https:\/\/blog.emuca.com\/wp-content\/uploads\/2021\/05\/52009.main_.jpg&#039;)\">\n\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-carousel-image\" role=\"img\" aria-label=\"92940.main\" style=\"background-image: url(&#039;https:\/\/blog.emuca.com\/wp-content\/uploads\/2021\/05\/92940.main_.jpg&#039;)\">\n\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-prev\" role=\"button\" tabindex=\"0\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-chevron-left\"><\/i>\t\t\t\t\t\t\t<span class=\"elementor-screen-only\">Previous<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-next\" role=\"button\" tabindex=\"0\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-chevron-right\"><\/i>\t\t\t\t\t\t\t<span class=\"elementor-screen-only\">Next<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f74a4e elementor-widget elementor-widget-text-editor\" data-id=\"7f74a4e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h3>Quality<\/h3>\n<p>Something that will make customers remember our hardware store is the quality of the products or services we offer.<\/p>\n<p>If the quality of what they are buying is poor and does not give them a good result, we will not only fail to build customer loyalty, but we will also be promoting a bad image of the company and preventing referrals from one customer to another.<\/p>\n<p>Therefore, offer good value for money in your establishment and, of course, always accompany it with an unbeatable customer service.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5388414 elementor-widget elementor-widget-image\" data-id=\"5388414\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"360\" src=\"https:\/\/blog.emuca.com\/wp-content\/uploads\/2021\/05\/ferreteria-herramientas.png\" class=\"attachment-large size-large wp-image-16069\" alt=\"\" srcset=\"https:\/\/blog.emuca.com\/wp-content\/uploads\/2021\/05\/ferreteria-herramientas.png 658w, https:\/\/blog.emuca.com\/wp-content\/uploads\/2021\/05\/ferreteria-herramientas-300x169.png 300w\" sizes=\"(max-width: 34.9rem) calc(100vw - 2rem), (max-width: 53rem) calc(8 * (100vw \/ 12)), (min-width: 53rem) calc(6 * (100vw \/ 12)), 100vw\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fe81b35 elementor-widget elementor-widget-spacer\" data-id=\"fe81b35\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-060c423 elementor-widget elementor-widget-text-editor\" data-id=\"060c423\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>So, there you have it! Put the ideas that Emuca has given you in this post into action and take a step forward to <strong>achieve customer loyalty<\/strong>. Your community will help you achieve your goals and will allow you to continue growing and evolving as you expect.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Customer loyalty must be one of the main priorities for our business and always be a part of our strategies. Customers are the core of any company, without them we cannot continue with our activity and, therefore, we must focus on the quality of our products and services in order to achieve their satisfaction and &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/blog.emuca.com\/en\/cat\/trends\/how-to-build-customer-loyalty-and-keep-them-coming-back-to-your-hardware-store\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;How to build customer loyalty and keep them coming back to your hardware store&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":16166,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[113],"tags":[],"class_list":["post-20526","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-trends","entry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to build customer loyalty and keep them coming back to your hardware store Emuca<\/title>\n<meta name=\"description\" content=\"? Are you a hardware store and would like to build customer loyalty? This post will help you to get tips to improve your sales.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.emuca.com\/en\/cat\/trends\/how-to-build-customer-loyalty-and-keep-them-coming-back-to-your-hardware-store\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to build customer loyalty and keep them coming back to your hardware store Emuca\" \/>\n<meta property=\"og:description\" content=\"? Are you a hardware store and would like to build customer loyalty? This post will help you to get tips to improve your sales.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blog.emuca.com\/en\/cat\/trends\/how-to-build-customer-loyalty-and-keep-them-coming-back-to-your-hardware-store\/\" \/>\n<meta property=\"og:site_name\" content=\"Emuca blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/EmucaGroup\" \/>\n<meta property=\"article:published_time\" content=\"2021-08-09T07:53:15+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-08-09T07:56:06+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blog.emuca.com\/wp-content\/uploads\/2021\/04\/ferreteria-emuca2.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"658\" \/>\n\t<meta property=\"og:image:height\" content=\"370\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Emuca\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Emuca\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/blog.emuca.com\/en\/cat\/trends\/how-to-build-customer-loyalty-and-keep-them-coming-back-to-your-hardware-store\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/blog.emuca.com\/en\/cat\/trends\/how-to-build-customer-loyalty-and-keep-them-coming-back-to-your-hardware-store\/\"},\"author\":{\"name\":\"Emuca\",\"@id\":\"https:\/\/blog.emuca.com\/#\/schema\/person\/81560ca037d9c1ed19744a85ef9cbe2a\"},\"headline\":\"How to build customer loyalty and keep them coming back to your hardware store\",\"datePublished\":\"2021-08-09T07:53:15+00:00\",\"dateModified\":\"2021-08-09T07:56:06+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/blog.emuca.com\/en\/cat\/trends\/how-to-build-customer-loyalty-and-keep-them-coming-back-to-your-hardware-store\/\"},\"wordCount\":652,\"publisher\":{\"@id\":\"https:\/\/blog.emuca.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/blog.emuca.com\/en\/cat\/trends\/how-to-build-customer-loyalty-and-keep-them-coming-back-to-your-hardware-store\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blog.emuca.com\/wp-content\/uploads\/2021\/04\/ferreteria-emuca2.jpg\",\"articleSection\":[\"Trends\"],\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/blog.emuca.com\/en\/cat\/trends\/how-to-build-customer-loyalty-and-keep-them-coming-back-to-your-hardware-store\/\",\"url\":\"https:\/\/blog.emuca.com\/en\/cat\/trends\/how-to-build-customer-loyalty-and-keep-them-coming-back-to-your-hardware-store\/\",\"name\":\"How to build customer loyalty and keep them coming back to your hardware store Emuca\",\"isPartOf\":{\"@id\":\"https:\/\/blog.emuca.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/blog.emuca.com\/en\/cat\/trends\/how-to-build-customer-loyalty-and-keep-them-coming-back-to-your-hardware-store\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/blog.emuca.com\/en\/cat\/trends\/how-to-build-customer-loyalty-and-keep-them-coming-back-to-your-hardware-store\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blog.emuca.com\/wp-content\/uploads\/2021\/04\/ferreteria-emuca2.jpg\",\"datePublished\":\"2021-08-09T07:53:15+00:00\",\"dateModified\":\"2021-08-09T07:56:06+00:00\",\"description\":\"? 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